In order for us to process this order, we require your full and complete IC/Passport number.
We take your privacy seriously, and your IC/Passport number is considered sensitive personal information. We kindly request it because it is required for both identity verification and regulatory compliance in Malaysia.
π Why we need your full IC/Passport number
Under Malaysian regulations, businesses dealing with gold, jewellery, and precious metals are required to keep proper customer records for verification and anti-fraud purposes. This is part of:
- KYC (Know Your Customer) requirements, and
- Anti-Money Laundering / Counter Financing of Terrorism (AML/CFT) obligations under AMLA 2001 (Act 613).
For certain transactions, especially higher-value items, buy/sell of gold, or order collections, we are required to record the customerβs full identification details.
This helps us:
- Verify identity and ensure items are released to the correct person,
- Prevent impersonation and unauthorised claims,
- Comply with AMLA record-keeping requirements.
π How we protect your information
- Your IC/Passport number is kept strictly confidential.
- It is used only for verification and compliance purposes.
- It is never shared with third parties unless required by law.
Please feel free to let us know if youβd like more details β weβre happy to help.